Shipping & Returns

Optics and Firearms

All optics and firearms will be sent to the manufacturer first for inspection before the return will be finalized. If the item is repaired and returned to us, we will be returning the item back to you at your expense and credit will not be issued.

Returns for Credit

All merchandise is subject to a manufacture inspection upon arrival before the return will be finalized. You must call (405) 684 8643 or email rdriver2200@gmail.com for an RA # and instructions before you send the return back. All merchandise returned will be processed within 10 business days. Returns must be sent back within 30 days of the invoice date or restocking fees of 15% will be applied. For a prompt refund please send a copy of your invoice and a letter of explanation for the return. All return shipping must be prepaid; no COD's will be accepted.

Damaged Merchandise

If you receive packages damaged in shipment, keep all packaging and take pictures of the damages. Please call Acme Sleeping Bags immediately at (405) 684 8643 and you will receive instructions on how to handle the problem.

Defective Merchandise

We are not a warranty repair station, therefore, we cannot accept returns due to defective material or workmanship caused by the manufacture. Please contact the manufacture first. A list of manufactures can be found below. Any further assistance please call (405) 684 8643.

Shipping Errors

Please keep your invoice and call Customer Service for an RA #. We will email a UPS return label to your customer. If the order was shipped ground, and the end user decided to overnight the package to us to get it here faster, they will do so at their own expense. Once the incorrect item is received, credit will be issued. A new order will need to be placed for the correct item.

Damaged Items

Upon inspection, if the merchandise has been misused or abused by the consumer, the return will be refused and credit will not be issued. You will also absorb the return freight cost to your customer. For this reason, it is important to understand the condition of your customer's product before requesting a return from Acme Sleeping Bags. You will be contacted for instructions on what we should do with the merchandise, either return it or destroy it on site.

International Orders

We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs), including orders that have any connection to International shipments (freight-forwarders, etc.). This applies to both the shipping and billing addresses. Orders found to have an international connection will be cancelled. There are no exceptions.

Opened Packaging

Acme Sleeping Bags has no outlet for open packaging as we only deal in new merchandise. All products must be returned in resalable condition (unused and/or unopened). There will be no credit issued on items that have been opened or used.